📋 Terms and Conditions – Asansol Bijli Bhaiya

Last Updated: 22 October 2026

Welcome to Asansol Bijli Bhaiya. By using our website or booking our services, you agree to the following Terms and Conditions. Please read them carefully before requesting any service.

⚡ 1. Website Information

The information on this website is provided for general information about our services, including electrical wiring, electrical repairs, appliance installation and repair, mobile repair, and cleaning services.

We try to keep the information accurate and up to date. However, service details, availability, prices, and other information may change depending on the actual work requirements.

🔧 2. Our Services

We provide various home and local services, which may include:

• ⚡ Electrical wiring, installation, and repair.
• 💡 Fan, light, switch, and socket installation or repair.
• ❄️ AC and cooler installation or repair.
• 🏠 Refrigerator and other appliance repair, where available.
• 📱 Mobile repair, where available.
• 🧹 Cleaning services, where available.

The availability of a particular service depends on the location, technician availability, nature of the work, and required materials or spare parts.

📍 3. Service Areas and Appointments

Our services are available in Asansol and selected nearby areas, subject to availability.

• 📞 Customers should contact us by phone to discuss their requirements and arrange a visit.
• 🕒 Appointment timing depends on our schedule and the urgency of the work.
• 🏠 Customers must provide the correct address and sufficient information about the problem.
• 🚧 Travel to locations outside our regular service area may require prior discussion and agreement.

Requesting a service does not automatically confirm an appointment. Confirmation depends on availability and mutual agreement.

💰 4. Inspection Fees, Visit Charges, and Service Prices

We do not charge a separate inspection fee or visit charge for our regular service visits.

However, charges for the actual work may apply.

• 🧾 The final service price depends on the type of work, complexity, labour required, materials, and spare parts.
• 🔩 The cost of wires, switches, accessories, spare parts, and other materials is separate unless included in an agreed quotation.
• 🤝 We will discuss applicable service charges and expected material costs before starting the work, wherever reasonably possible.
• 🛠️ If additional work becomes necessary, we will explain the additional requirements and charges before proceeding.

The absence of an inspection or visit charge does not mean that the actual repair or installation work is free.

💳 5. Advance Payment for Large Jobs

For large jobs, including extensive house wiring, major installations, or work requiring substantial materials, advance payment may be required before work begins.

📝 The advance amount and payment schedule will be discussed and agreed upon with the customer in advance.

• 🧰 Advance payment may be used to arrange materials, spare parts, or other job-related requirements.
• 🤝 The remaining payment terms will be agreed upon before or during the work, as applicable.
• 🧾 Customers should clarify the agreed total price, advance amount, and any additional costs before confirming a large job.

For smaller jobs, payment arrangements will be discussed according to the nature of the service.

🛡️ 6. One-Month Service Guarantee

We provide a one-month service guarantee on eligible repair, installation, and electrical work completed by us.

The guarantee is intended to cover problems directly related to our workmanship during the one-month period following completion of the service.

• 🔧 If an eligible problem related to our workmanship occurs within one month, contact us by phone so we can assess the issue.
• 📝 We will review the reported problem and determine whether it falls within the service guarantee.
• 🔩 Manufacturer warranties for spare parts or appliances, where applicable, are governed by the relevant manufacturer's terms.
• ⚠️ The guarantee does not automatically cover new or unrelated faults, misuse, accidental or physical damage, unauthorised modifications, external electrical problems, voltage fluctuations, or damage caused by circumstances beyond our control.
• 🔍 The scope of any guarantee depends on the type of work performed and the actual cause of the reported problem.

The one-month service guarantee does not remove any rights available to customers under applicable law. Any exclusions will be applied subject to applicable consumer protection requirements.

📝 7. Customer Responsibilities

To help us provide safe and effective service, customers should:

• 🏠 Provide safe and reasonable access to the work area.
• 📞 Give accurate contact details, address information, and a clear description of the problem.
• ⚠️ Inform us about known electrical hazards, damaged equipment, or other safety concerns.
• 🔌 Avoid touching exposed wires, damaged sockets, or other potentially dangerous electrical components.
• 🤝 Discuss any changes to the agreed work before additional work begins.
• 💳 Make payments according to the agreed payment terms.

Customers should not attempt dangerous electrical repairs themselves. Electrical work should be handled by a suitably qualified person.

🚫 8. Safety and Right to Refuse Service

Safety is a priority during electrical repairs, wiring, installation, and other service work.

We reserve the right to postpone or refuse work when:

• ⚠️ The work area is unsafe or inaccessible.
• 🔌 The electrical system presents an immediate safety risk that cannot be reasonably managed.
• 🧰 Necessary tools, materials, or suitable replacement parts are unavailable.
• 🛡️ The requested work would create an unreasonable safety risk or cannot be performed appropriately.

Where possible, we will explain the safety concern and discuss suitable next steps with the customer.

🔩 9. Materials, Repairs, and Service Outcomes

Repair results depend on the condition of the equipment, the existing wiring, the availability of suitable parts, and other factors.

• 🔍 Some faults may only become clear after inspection or during the repair.
• 🧰 Additional repairs or replacement parts may be required if a separate fault is discovered.
• 🤝 Additional work and charges should be discussed with the customer before proceeding, wherever reasonably possible.
• 📦 The availability and warranty of replacement parts depend on the supplier or manufacturer, where applicable.

We aim to provide careful and reliable service, but we cannot guarantee that unrelated or pre-existing faults will not occur in the future.

Nothing in these terms excludes liability or customer rights that cannot legally be excluded.

©️ 10. Website Content and Intellectual Property

The text, images, branding, logos, and other original content on this website belong to their respective owners or are used with appropriate permission.

1. 🚫 Do not copy, reproduce, republish, or use our original website content for commercial purposes without permission, unless permitted by law.
2. 📝 You may contact us to request permission to use our content. 

🌐 11. Third-Party Links

Our website may contain links to external websites or services for additional information.

We do not control all third-party websites and are not responsible for their content, policies, or availability. Visiting an external website is at your own discretion.

🔒 12. Website Availability

We try to keep our website accessible and its information current. However, we cannot guarantee uninterrupted access or that the website will always be free from technical errors.

We may update, modify, suspend, or discontinue parts of the website when necessary.

⚖️ 13. Limitation of Liability

To the extent permitted by applicable law, Asansol Bijli Bhaiya will not be responsible for losses arising from circumstances beyond our reasonable control or from the improper use of information provided on this website.

Nothing in these Terms and Conditions excludes or limits any liability, remedy, or consumer right that cannot legally be excluded or limited under applicable law.

🔄 14. Changes to These Terms

We may update these Terms and Conditions when our services, business practices, or applicable requirements change.

The latest version will be published on this page, with the updated date shown at the top. Customers should review this page periodically.

📞 15. Contact Us

If you have questions about these Terms and Conditions, our services, charges, or the one-month service guarantee, please contact us by phone.

Thank you for choosing Asansol Bijli Bhaiya.

⚡ Safe Wiring | 🔧 Reliable Service | 🏠 Your Local Service Partner